3. What should I do if I lost my cards?

Awana Vacation Membership Card

1. Notification should be made thru Awana Vacation for card replacement.

2. Notification can be made via email, faxes or call us at 03 - 2333 2118.

3. A fee will be imposed for card replacement @ RM 10.00.

4. Payment should be made via cash and kindly bank-in at Awana Vacation Resorts Maybank account number 5143-5681-4010.

Genting Silver Card

1. Kindly walk-in to any of the Genting WorldCard Centre for Genting Silver Card replacement.

2. Notification also can be made to Awana Vacation via email, faxes or call us at 03- 2333 2118.

3. Card replacement fee will be imposed by Genting WorldCard Centre as below:-
   - 1st time lost RM 10.00
   - 2nd time lost RM 30.00
   - 3rd time lost RM 50.00
   - 4th time lost RM 100.00
   - 5th time lost RM 200.00
   - More than 5 times (GWC management reserves the right to suspend / cancel the m/ship.

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